Our Team

Meet our team of Physiotherapists and Admin staff at Physio Direct. Physio Direct has a wide range of experience and expertise with physios from NZ, Australia, South Africa, the United States and the UK.

Amy Cram – Director - Physio Direct NZ

Amy Cram – Director

Amy graduated from AUT in Auckland in 2005 and has worked as a physiotherapist in a variety of hospital and private practice settings throughout Australia and the UK, and has travelled to over 70 countries.
Amy returned home after travelling and has dedicated the past few years setting up a physiotherapy service to smaller rural areas that would otherwise not have this service available. Physio Direct now has clinics in over 12 rural locations in both the North and South Island.
She is dedicated to bringing under serviced communities the services they are entitled to.
Amy’s passion is to help underdeveloped areas and is looking forward to further expanding Physio Direct regionally and internationally to help many more communities who have limited services.

Lynette Turner – Senior Receptionist - Physio Direct NZ

Lynette Turner – Senior Receptionist

Lynette is one of our Administration team members, based in Te Aroha.  When you ring our 0800 number, Lynette will generally be your first contact and she will assist with any enquiries you may have including making appointments for our clinics in our various locations throughout New Zealand; Te Aroha, Matamata, Putaruru, Rotorua, Murupara, Ngongotaha, Ohakune, Taumarunui,  Oxford, Belfast, Greymouth and Westport.  Lynette has a good understanding of the ACC system and particularly enjoys being able to provide great customer service to both our external clients and our Physio Direct team.

Outside of work hours, Lynette likes enjoying lifes’ simple pleasures but most importantly spending time with her family and friends.

Suellyn Caudwell – Physiotherapist - Physio Direct NZ

Suellyn Caudwell – Physiotherapist

Suellyn Caudwell  is a well experienced physiotherapist having owned and run her own practice in Rotorua for many years    She has a special enthusiasm for the Mackenzie method of treating both acute and chronic low back,  neck and thoracic pain with or without  sciatica,  arm pain and headaches. She likes to educate her clients so they can recognise and self manage their own symptoms where possible,  into the future,  to lessen the further occurrence of pain.  She also has a keen interest in treating shoulder pain, improving posture at work, as well as all other areas of physical dysfunction.

Suellyn also offers treatment for Lymphodema in the shoulder and arm which can occur after Mastectomy surgery.  This may be prevented,controlled and managed using Physiotherapy techniques that can also be taught to and practised by the patient.  


Indu Kar – Physiotherapist - Physio Direct NZ

Indu Kar – Physiotherapist

Indu moved to New Zealand 3 years ago to join her husband they are currently living in Papamoa. She completed her Master of Physiotherapy in 2012 with specialization in Musculoskeletal Physiotherapy. Prior to moving to NZ, Indu was working in a reputed, multi-speciality hospital in India where she gained experience in treating various musculoskeletal, neurological and respiratory conditions. She received her Graduate Diploma in Physiotherapy from AUT in Auckland in 2016 which has given her an understanding of New Zealand standards of Physiotherapy Practice.  Indu is competent in various manual therapy techniques such as Maitland, Mulligan, neural mobilization etc. and has special interest in treating various neck and back conditions with or without radicular pain; Adhesive Capsulitis; Post-operative rehabilitation of clients with fractures or joint replacements, educating clients about their condition and self-management strategies. Indu loves camping and exploring new places with her husband. Indu is excited to be a part of Physio Direct and serving the local community.

Anel Smith – Physiotherapist - Physio Direct NZ

Anel Smith – Physiotherapist

Anel grew up in the United states and studied at the university of Pretoria in South Africa where she graduated in 2013 with Bachelors in Physiotherapy. She initially worked at Dr. Yusuf Dadoo State Hospital as a community service Physiotherapist, where she was exposed to paediatrics and adult neurology conditions. In 2015 she started working in private practice and the hospital that included a variety of caseloads such as MSK, Respiratory, and Orthopaedics. She has completed dry needling and KTape courses. Anel is excited to challenge herself and grow as a physiotherapist with Physio Direct.  She is interested in Pilates, treating lumbar conditions and would like to educate herself more on McKenzie techniques. She is looking forward to exploring New Zealand and participating in the adventurous lifestyle that it has to offer.

Silas Carey – Physiotherapist - Physio Direct NZ

Silas Carey – Physiotherapist

Originally from rural New York State in the U.S., Silas received his Doctor of Physical Therapy degree from New York Medical College in 2016. Prior to his move to New Zealand, Silas worked in the orthopaedic unit of Lenox Hill Hospital in New York City treating acute orthopaedic conditions before and after surgery. Silas has completed a certification in Stecco Myofascial Manipulation and has experience treating a varied caseload including paediatric, geriatric, athletic, work-related, and general musculoskeletal conditions. He is ready to bring his skills and expertise to New Zealand to help the Kiwi people regain their health and mobility.

Silas competes in ultramarathon trail running races at the elite level. He also enjoys cycling, fly fishing, hiking, camping, and snowboarding. He is excited to explore and experience New Zealand along with his wife, Alli.

Brittany Peacock – Physiotherapist - Physio Direct NZ

Brittany Peacock – Physiotherapist

Brittany graduated in 2014 with a Doctorate in Physical Therapy from the University of St. Augustine for Health Sciences in Austin, Texas.  Originally from New Orleans, LA, she enjoys good food, good music and family time.   She has a wide variety of experience in various patient settings including outpatient clinics, hospitals and home care, especially in rural communities.  Brittany would like to further her experience with dry-needling and learn more manual therapy techniques.  She moved to New Zealand in January 2018 and is working in the Oxford and Belfast clinics in the South Island. 

Timothy Grimes – Physiotherapist - Physio Direct NZ

Timothy Grimes – Physiotherapist

Timothy Grimes graduated with a BSc in Physiotherapy from University College Dublin in 2017. His experience as a Sports Physio has aided Tim with his interest in managing client injuries and helping people to maintain an active lifestyle. Tim also has experience with Paediatric Physiotherapy and is interested in holistic care and the treatment of chronic pain.  Tim’s own experience as a long-term Caregiver to family has taught him the importance of communication, education, teamwork and the dignity of the client and family during the rehabilitation process.

Tim has lived in Spain and Chile and travelled throughout Australia and NZ. He enjoys sports and is looking forward to participating in the NZ lifestyle.

Kylie Karakia – Contracts Coordinator - Physio Direct NZ

Kylie Karakia – Contracts Coordinator

Kylie started working for the Physio Direct Admin team in Sept 2017.  She is a busy mum of two school aged kids  and has been living in Matamata for the past 5 years.

The Health Industry has always been an interest of Kylie’s and  her  hobbies include teaching yoga classes, running, cross-fit, swimming  and biking. Her background is diverse; working in the hospitality trade,  with ex-military experience in the signals/communication arena, and she is a qualified massage and beauty/spa therapist.

Kylie  loves to challenge herself: ” I feel at the end of the day, you will never know your limits until you push yourself to them.”

And most important for Kylie- spending time with family and friends.

Kerri Lochead – Finance Manager - Physio Direct NZ

Kerri Lochead – Finance Manager

Kerri joined Physio Direct in January 2018 after a 20 year career in Hospitality and Executive Management Roles in Hotels within New Zealand. Kerri has enjoyed the challenges of working in a new industry over the past year and is still in awe of the Physio Direct team, after observing the positive impact having physiotherapy treatment has on an individuals well being.

Outside of work, she has lived in Rotorua for over 11 years and enjoys the outdoor lifestyle options available in such close proximity. Kerri enjoys spending time with her family, gardening and retail therapy.



Helen Bennett- Practice Manager - Physio Direct NZ

Helen Bennett- Practice Manager

Helen joined Physio Direct in early 2018 with 30 years administration experience, spending the past 17 years in a private physiotherapy practice administration management position. She has a great understanding of  ACC,  the importance of physiotherapy in the rehabilitation process and the vital role physiotherapy has in returning people to full function. Helen enjoys the development and implementation of systems, policy and procedures with a special interest in health legislation.

Helen’s excited to be part of the expanding Physio Direct team and looking forward to the logistical challenges her role brings. Outside of work Helen is an avid armchair sports fan and enjoy reading, gardening, making pottery and walking her dog (Bruce) around Rotoruas’ wonderful lakes.

Stella Wilson- Physiotherapist - Physio Direct NZ

Stella Wilson- Physiotherapist

Originally from South Africa, Stella graduated from AUT in 2002 and has been practising physiotherapy ever since. She started out in paediatrics with the Waitemata DHB Child Development Service but gradually moved into full time private practice, eventually building up her own clinics in East Auckland. Stella moved to Taumarunui in 2016 with her husband and two children to be closer to her family, and to help her chef husband realise his dream of owning a café.

Stella has a strong competitive sporting background in mainly swimming and hockey and played underwater hockey for the South African Junior Springboks, and then the New Zealand Women’s team, for several years. She firmly believes in the importance of strengthening and conditioning to aid recovery from injury. Stella also has a passion for hands-on therapies, especially massage therapy, trigger point release therapy, and myofascial release therapy. “Human touch has such incredible healing power with research having proven that touch will lower blood pressure, increase endorphin levels, increase pain tolerance, and strengthen the immune system”.

When not at work, Stella loves being active with her children and spending time outdoors on her parents’ farm. “Family is everything”.

Brad Dennien – Physiotherapist - Physio Direct NZ

Brad Dennien – Physiotherapist

Brad graduated from Bond University, Gold Coast, Australia with a Doctor of Physiotherapy in mid-2019. Originally from Brisbane in Queensland, Brad’s passion for helping others is what originally drew him to pursue physiotherapy. Brad has been fortunate enough to gain experience across various patient populations. These include paediatrics, athletic sporting injuries, general musculoskeletal conditions and disease and disability, in both hospital and private practice settings.

Brad enjoys spending his spare time hiking and exploring, playing sports, photography and spending time with family and friends.  Brad is looking forward to expanding his experience and knowledge in New Zealand while getting to see and explore the beautiful country and meet its lovely people.


Anna Bird – Administrator Rotorua, Ngongotaha and Murupara - Physio Direct NZ

Anna Bird – Administrator Rotorua, Ngongotaha and Murupara

Anna is a Rotorua local. Coming from family of 6 – in the middle of two older brothers and a younger sister has taught Anna balance. Growing up, Anna played water polo along with her older brothers, and played netball for both her school and Rotorua team. To this day Anna still enjoys playing netball for a sports club in Rotorua.

After secondary school Anna did a gap year in Canada. She went to Canada along with 10 other New Zealanders and worked in a Summer camp located in Vancouver. The last two years have been spent working as a receptionist and Anna ‘enjoys the customer service role very much’. Anna has experience working in physiotherapy administration and is excited to be apart of such an exciting expanding company.

Karen Eyles – Administrator Putaruru - Physio Direct NZ

Karen Eyles – Administrator Putaruru

Originally from Essex UK,  Karen moved to New Zealand when she was 9.   Karen started working as Office Junior for fashion company in Auckland at 16 and has worked ever since in Administration/Reception, including Banking.

After moving to Melbourne with her husband , they moved back to NZ with a young family in 1989.    Karen moved her young children out of Auckland when her husband sadly passed away and came to Lichfield, Putaruru, where she bought a run down farm house on a few acres.  That was nearly 17 years ago and she has lived and worked in Putaruru ever since.

Karen has worked the last 2 and 1/2 years for Community Adult Mental Health & Addictions as front line receptionist in Hamilton, a job she adored. Karen loved the clients and built amazing relationships with them all. She feels it’s the utmost respect to be able to greet all clients by their name and to make them feel comfortable in their surroundings.

“People are my absolute passion, as is doing my best to help anyone in need.”

Lynley Martyn – Administrator Taumarunui and Ohakune - Physio Direct NZ

Lynley Martyn – Administrator Taumarunui and Ohakune

Lynley joined Physio Direct in 2019 as our Taumarunui based Administrator. She moved to Taumarunui when she was 13 and although she moved around a bit in her younger years she always comes back to Taumarunui, as it is where she calls home.

Lynley loves working in the health care sector, helping to make positive change in peoples lives. She has a bubbly, friendly demeanour and is an absolute delight to see on the front desk.

Outside of work Lynley has 3 children that keep her on her toes and she loves completing creative projects such as mosaic.

Taryn Ashton – Business Development Manager - Physio Direct NZ

Taryn Ashton – Business Development Manager

Taryn joined Physio Direct in July 2019 as a Business Development Manager. She has moved from Durban, South Africa with her husband and two boys. She owned and ran a Ladies Clothing Boutique for 6 years and has over 10 years Account Management experience. Taryn enjoys building and fostering new relationships and learning about new industries. In her spare time, she can be found on the side of a sport field supporting her boys or on the beach. Taryn can’t wait to explore New Zealand’s outdoor activities with her family.

Liz Cunningham – Strategic Coordinator - Physio Direct NZ

Liz Cunningham – Strategic Coordinator

Liz joined our team in mid 2019 as a Strategic Coordinator with experience in a range of industries including dairy farming, science research and marketing.  Recently Liz has finished her masters degree in Management (Marketing) and is looking forward to using this in the projects she works on at Physio Direct.  Liz enjoys assessing business ideas and shaping them into products based on market insights.

When she’s not at work, Liz enjoys going for a walk and spending time on the farm with her partner (Sam), and dog (Lilly).


Elaine Black - Physio Direct NZ

Elaine Black

Elaine Black is an experienced physiotherapist.  She has worked for many years across the private and public health sectors in New Zealand and Australia and has a broad knowledge of all aspects of physiotherapy.

Elaine enjoys treating all musculoskeletal conditions and seeing clients of any age return to maximal health and well-being.

Elaine is a Credentialled McKenzie Therapist endorsing the McKenzie Method’s philosophy of education and active client involvement in the treatment of spinal and extremity problems.  She is passionate about helping all clients take control of their conditions through self-management strategies.  Of special interest are neck and back injuries.  Elaine is also keen to ensure good outcomes for the elderly encouraging them to remain mobile and living as full a life as possible.  Elaine has experience and interest in treating people with late effects of polio (Post-Polio Syndrome).

Away from physiotherapy Elaine likes to get outdoors into our forests, grow her own vegetables, read and enjoy the company of family and friends.

Jennifer Bayley - Physio Direct NZ

Jennifer Bayley

Jenny is all the way from Lancashire, in the north west corner of sunny England. She has been a Physiotherapist since 2016. Jenny has worked in the community setting as a Senior Physiotherapist working within numerous smaller teams; Reablement therapy, Rapid Assessment, community Physio/falls and at a community hospital. She has worked previously in an acute mental health hospital and an elective orthopedic hospital with inpatients and outpatients.

Jenny has an interest in vestibular rehab and has been progressing her skills in this area, through a competency training programme and is very keen to continue progressing, as they are transferable between numerous specialist areas of Physiotherapy.

During her time as a student she did placements within neuro rehab, MSK outpatients, learning disabilities, hands and plastics, acute respiratory and intermediate care, thoroughly enjoying all. She is very keen to progress her assessment and treatment skills within MSK. She loves her  job and love to travel, so working at Physio Direct in New Zealand is an amazing opportunity for this small town girl from England.

In her spare time she enjoy’s socialising with friends/family, practicing yoga, walking and practicing mindfulness to maintain a healthy mind and body. She can’t wait to spend some time with new faces, making lifelong friends and memories!!

Lauren Trubshoe - Physio Direct NZ

Lauren Trubshoe

Lauren graduated in 2015 with an Occupational Therapy degree from AUT and moved to Tauranga soon after.
Lauren started with Physio Direct in July 2019 with experience in vocational occupational therapy.
Outside of work Lauren is a mum of 3 boys and spends most of her time trying to keep up with them and being a soccer mum.

She enjoy spending time with her family, being out in the sun and enjoying all the walks, water and adventure the sunny bay has to offer.

Ellie Humphries - Physio Direct NZ

Ellie Humphries

Ellie is from Worcestershire, England. She enjoy’s spending time with her partner, family and friends, exploring places, going on adventures and participating in sports, such as paddle boarding, tennis, running, mountain biking and climbing.

Throughout her studies she engaged in other activities such as obstacle mud runs, like tough mudder and the Duke of Edinburgh award, gaining her gold award in London from the Duke of Edinburgh. She also travelled around Australia for 7 weeks on her own and made amazing memories and friends throughout this journey. She enjoy’s new experiences hence her move to New Zealand to practice as a Physiotherapist.

Since qualifying from Coventry University, England in 2018 she has worked as a Physiotherapist at two hospitals; in inpatient wards and outpatients. During her junior rotations she has worked in the trauma and orthopaedic ward, general medicine wards, and musculoskeletal outpatients. Over the past six months she has been working as a Senior Physiotherapist in neuro outpatients and in the falls clinic. She provided rehabilitation for the elderly and people with neurological conditions, such as multiple sclerosis, Parkinson’s disease and traumatic brain injuries.

Ellie gain great satisfaction from helping people and encouraging them to make positive changes in their lives. She strive’s to encourage and motivate patients to acknowledge and achieve their potential. Ellie is looking forward to continuing to expand her knowledge and skills in practice, specifically in musculoskeletal Physiotherapy. She also looks forward to embracing New Zealand life and exploring the country, alongside making friends both in and outside of work.